Privacy Policy for SRS Home Services
Last Updated: [5/3/2026]
At SRS Home Services (“we,” “us,” or “our”), accessible via srshomeservices.in, your privacy is a top priority. This Privacy Policy explains how we collect, use, and safeguard any personal information you provide when you use our website or contact us for our services, including AC repair, installation, appliance repair, and old appliance purchasing.
1. Information We Collect
We only collect personal information that you voluntarily provide to us. This happens specifically when you contact us via the “Call Now Button” , a direct phone call, or any contact methods displayed on the site. This information is limited to:
Contact Details: Your name and phone number.
Service Details: Your address and specific inquiry (e.g., “split AC installation,” “sell old refrigerator,” “emergency repair”). This helps us provide an accurate estimate and schedule a visit.
We do not directly collect your email address or payment card information through this website.
2. How We Use Your Information
The information you give us is used exclusively to deliver and improve our home services. This includes:
Processing and scheduling your repair, installation, or appliance pickup request.
Communicating with you about your service, such as confirming a technician’s arrival time or providing a final purchase quote after inspection.
Providing on-the-spot customer support related to your specific request.
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. Your details are only shared under these limited circumstances:
Service Requirement: We may share your address and contact number directly with our own technicians solely to fulfill your requested service.
Legal Obligation: We may disclose information if required to do so by law or in response to a valid legal process.
4. Data Security
We are committed to ensuring your information is secure. Any personal data we record from your calls or inquiries is stored only for as long as necessary to complete your service and maintain internal records. We have suitable managerial procedures in place to safeguard this offline information from unauthorized access or disclosure.
5. Cookies and Tracking
Our website currently serves as an informational site and contact portal. It does not use advanced tracking cookies, analytics dashboards, or forms that collect data for marketing. If this changes in the future, we will update this policy and may display a cookie consent notice.
6. Children’s Privacy
Our services are directed at homeowners and adults. We do not knowingly collect any information from children under the age of 13.
7. Your Consent
By using our website and contacting us through the provided phone number, you consent to this Privacy Policy.
8. Updates to This Policy
We reserve the right to update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this page whenever you intend to use our services.
9. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please reach out directly via the phone number displayed on our website.